Mugi is very hardworking and a pleasure to work with. I was afraid that because I cannot write in Japanese very well there would be many miscommunications but Mugi has gone above and beyond what I expected in every way possible. In fact, despite my broken Japanese, there were no communication issues at all. I received daily updates without asking and was prompted for input on every stage of the illustration. Mugi seemed to take my time zone into consideration and never contacted me when it was too late or too early in the day. When I asked for a sketch, I did not expect to get three unique hand-drawn sketches as well as over five color-schemes when it came time for the image to be colored. I was completely blown away by the finished product and will continue to seek their artistic expertise in the future.